CONSULTING

We build a unique experience for your customers

Our process improvement consulting services are based on customer needs and experiences and are tailored to business needs and the principles and tools of Lean and Six Sigma methodologies. Thus, the process consists of 3 consulting stages.

consultanta
sigla
Consulting stages
DIAGNOSIS
nr
  • ↑ We evaluate customer experiences
  • ↑ We identify needs (VOC –voice of the customer & VOB –voice of the business)
  • ↑ We identify opportunities for improvement
INTERVENTION
nr
  • ↑ We describe the processes – We facilitate Workshops for describing and understanding processes using Lean Six Sigma principles and tools
  • ↑ We analyze the processes
  • ↑ We identify solutions and (optionally) provide support for their implementation
RESULTS
nr
  • ↑ Increase customer satisfaction
  • ↑ Increase productivity
  • ↓ Reducing product/ service time (reduction or elimination of losses)
  • ↓ Reduction of errors and variation
  • ↓ Cost reduction
icon
TRAINING
Explore

Our courses provide knowledge in Lean and Six Sigma methodologies for business process improvement, from basic to advanced level.

icon
CONSULTING
Explore

Our process improvement consulting services are based on customer needs and experiences and are tailored to business needs and the principles and tools of Lean and Six Sigma methodologies.

icon
ASSESSMENT
Explore

We assess the organization's level of maturity in terms of continuous improvement and identify the improvement methodology that best matches that level.

icon
COACHING
Explore

Coaching sessions for improvement projects have become an integral part of the implementation of Lean, Six Sigma, Kaizen, etc. programs. and a critical factor for their success.